Strong accreditation programs depend on experienced professionals who understand both the standards and the real-world challenges correctional facilities face every day. With that in mind, NCCHC is pleased to announce two promotions within its accreditation team, recognizing the leadership and expertise of staff who have played an important role in supporting facilities across the country.
Carrie Reindollar, BSBA, LPN, CCHP-N, Promoted to Manager, Accreditation
Carrie Reindollar has been promoted to manager, accreditation, where she will take on an expanded leadership role supporting accreditation programs and survey team operations.
Reindollar brings extensive experience and a deep understanding of the accreditation process. Over the years, she has worked closely with facilities navigating accreditation requirements, helping them translate standards into practical, achievable improvements in care. Her work has also supported survey teams in the field, ensuring that accreditation reviews are both rigorous and constructive.
In this new role, Reindollar will help guide accreditation operations and support the continued growth of NCCHC’s accreditation programs.
Liz Catalano, BSW, Promoted to Pre-Survey Manager
Liz Catalano has been promoted to pre-survey manager, where she will oversee key pre-survey processes, including applications and scheduling.
The pre-survey phase is a critical part of the accreditation journey. It is often the first point of contact for facilities preparing for a survey and sets the stage for a smooth and well-organized review process. Catalano’s work helps ensure facilities receive clear guidance and timely support as they move through the preparation phase.
Her leadership will help strengthen coordination across the early stages of the accreditation process and support facilities as they work toward meeting NCCHC standards.
Supporting a Growing Accreditation Program
These promotions come at a time when interest in NCCHC accreditation continues to grow. Over the past decade, the number of correctional facilities participating in the accreditation program has increased by 17%, reflecting the field’s growing recognition of the role accreditation plays in improving health care quality and reducing risk.
Research continues to reinforce that impact. A study conducted by Harvard researchers found that NCCHC accreditation is associated with an 86% reduction in mortality, an 11% improvement in the quality of patient care and treatment, and a 54% reduction in recidivism. As correctional health care continues to evolve, the leadership of professionals like Reindollar and Catalano — alongside the dedication of the broader accreditation team — helps ensure that NCCHC remains a trusted partner for facilities working to deliver safe, effective, and standards-driven care.
