Each year, NCCHC recognizes exceptional programs that are transforming care in correctional settings. These initiatives go beyond meeting standards—they demonstrate innovation, measurable outcomes, and a deep commitment to improving the health and safety of incarcerated individuals.
In our Program of the Year Spotlight webinar on April 9, two outstanding facilities shared how their programs are making a meaningful impact: El Paso County Jail in Colorado and Okaloosa County Jail in Florida.
El Paso County Jail (CO): Reducing Risk Through Real-Time Intervention
El Paso County Jail’s Therapeutic Response Unit and Stabilization Team (TRUST) program was developed in response to a critical challenge: a rise in use-of-force incidents and assaults linked to untreated or escalating mental health needs. Launched in 2022, TRUST embeds trained clinicians directly into crisis response. Instead of relying solely on security intervention, staff can call in behavioral health professionals to de-escalate situations before they turn into use-of-force events. The results speak for themselves:
- 30% reduction in use-of-force incidents within two years
- Minimized wait times for patients to see a mental health clinican
- Increased trust between incarcerated individuals and staff
- Measurable success rates, reaching as high as 87% in de-escalation outcomes
By shifting from reactive force to proactive, clinically driven intervention, the TRUST program has not only improved safety—but significantly reduced risk and potential liability for the facility.
Okaloosa County Jail (FL): Supporting Mothers, Improving Outcomes
At Okaloosa County Jail, the Baby and Me Program addresses a population that is often overlooked: pregnant women in custody. Recognizing the complex medical, emotional, and social needs of this group, the facility implemented a comprehensive program that integrates:
- Priority prenatal and mental health care
- On-site case management and coordination with community resources
- Dedicated housing and monitoring for pregnant patients
- Education and support for postpartum care and parenting
This holistic approach has led to meaningful improvements:
- Reduced emergency transports and high-risk pregnancy incidents
- Increased prenatal compliance and early identification of complications
- Higher patient satisfaction and emotional stability
- Stronger peer support among participants
Most importantly, the program demonstrates how proactive, coordinated care can improve both maternal and infant outcomes—while also reducing system costs and liability exposure.
What Sets These Programs Apart
Both programs share key characteristics that define a Program of the Year:
- Data-driven decision-making
- Measurable outcomes tied to safety and quality
- Innovation in addressing complex patient needs
- Clear impact on risk reduction and operational efficiency
These are not theoretical models—they are practical, scalable solutions that other facilities can learn from and adapt.
Your Program Could Be Next
NCCHC’s Program of the Year Award recognizes accredited facilities that demonstrate excellence in care delivery and measurable impact. Nominations can be submitted by a peer, a surveyor—or through self-nomination. If your facility has implemented a program that improves outcomes, reduces risk, or enhances care, we encourage you to apply. Applications will open the week of April 13.
Take the Next Step
- Download the webinar slides or view the webinar video (below) for a deeper look at both programs
- Review your own initiatives—are you tracking outcomes, demonstrating impact, and telling your story?
- Submit a nomination and share your success with the field. Link coming soon!
Excellence in correctional health care deserves to be recognized—and your program could inspire the next wave of innovation.
